1. Introduction
Sayon Institute of Innovation ("SII", "we", "our", "us") operates an educational Learning Management System (LMS) platform accessible at https://www.sayonedu.in. This Privacy Policy describes how we collect, use, store, and protect your personal data when you use our platform.
By accessing or using our services, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our platform.
2. Data We Collect
2.1 Personal Information
- Full name (as provided during enrollment)
- Email address (used for Firebase authentication)
- Student ID (institute-assigned identifier)
- Profile information (phone number, address — if provided)
2.2 Academic Data
- Course enrollments and progress
- Assignment submissions and grades
- Exam records and results
- Attendance records
2.3 Certificate Data
We store only minimal certificate information: certificateId, studentName, courseName, and dateIssued. No additional personal data is embedded in certificates.
2.4 Technical Data
- IP address and browser information
- Device type and operating system
- Usage patterns and analytics (via Vercel Analytics)
- Cookies and session tokens
3. Firebase & Infrastructure
Our platform uses Google Firebase for authentication, database storage (Firestore), and cloud functions. Firebase is a Google Cloud service that complies with industry-standard security practices.
- Firebase Authentication: Handles user login securely using email/password and OAuth providers.
- Cloud Firestore: Stores user profiles, course data, and academic records with encryption at rest.
- Firebase Security Rules: Enforce strict access control so users can only access their own data.
All data transmitted between your device and our servers is encrypted using TLS (Transport Layer Security).
4. Google AdSense & Cookies
We use Google AdSense to display advertisements on certain pages. Google AdSense may use cookies and web beacons to serve ads based on your prior visits to our website or other websites.
Google's use of advertising cookies enables it and its partners to serve ads based on your browsing history. You may opt out of personalised advertising by visiting Google Ads Settings.
For more details on how cookies are used, please see our Cookie Policy.
5. How We Use Your Data
We use your data exclusively for the following purposes:
- Providing and managing educational services
- Authenticating your identity and securing your account
- Generating academic results, reports, and certificates
- Sending important notifications about courses, exams, and deadlines
- Improving platform performance through anonymised analytics
- Displaying relevant advertisements via Google AdSense
- Responding to your support requests
6. We Do Not Sell Your Data
Sayon Institute of Innovation does not sell, rent, or trade your personal data to any third party. Your information is used solely for the purposes described in this policy.
We may share data with trusted service providers (such as Firebase, Vercel, and Razorpay) only to the extent necessary to operate our platform. These providers are bound by their own privacy policies and data protection agreements.
7. Student Data Protection
We take student data protection seriously. Student personal information (name, email, Student ID) is accessible only to authorised institute administrators and the student themselves.
- Student data is stored in isolated, access-controlled Firestore collections
- Teachers can only access data for students enrolled in their courses
- All API endpoints enforce role-based access control
- Sensitive fields are never exposed in client-side code or public APIs
8. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy:
- Active accounts: Data is retained throughout your enrollment and active usage of the platform.
- Post-enrollment: Student and course data is retained for 2 years after the end of enrollment, unless deletion is requested earlier.
- Certificate data: Minimal certificate records (certificateId, studentName, courseName, dateIssued) are retained indefinitely for verification purposes.
- Account deletion: Upon request, personal data is deleted within 30 days, except where retention is required by law.
9. Your Rights
You have the following rights regarding your personal data:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Correction: Request correction of inaccurate or incomplete data.
- Right to Deletion: Request deletion of your personal data, subject to legal retention requirements.
- Right to Restrict Processing: Request that we limit the processing of your data in certain circumstances.
- Right to Data Portability: Request your data in a structured, machine-readable format.
To exercise any of these rights, contact us at sii.support@sayonedu.in. We will respond to your request within 30 days.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, contact us: